Cancellation policy

Some items in our shop may be offered as a subscription, pre-order, or trial before purchase. These cancellation terms explain how you can modify or cancel these types of purchases. Subscriptions
When you subscribe, you receive recurring deliveries based on your chosen subscription duration and frequency. Your payment details are securely stored. Each delivery is invoiced unless you pay in advance. Some subscriptions may auto-renew at the end of their term. If you do not wish to renew, you can cancel. You can cancel or modify your subscription at any time. Your order confirmation emails include links to your order, where you can manage your subscription. For more details on returns and refunds, see our returns policy. Pre-orders
When you place a pre-order, you purchase a product that is not currently in stock or will be available soon. We may not charge or only partially charge you at checkout, store your payment method, and then process the full or remaining payment later. You can cancel a partially paid pre-order that has not yet shipped. Once shipped, you cannot cancel the order but may request a full or partial refund. For more details on returns and refunds, see our returns policy. Try before you buy
When you buy an item to try, we authorize your payment method before processing the order. You have a set period to decide if you want to keep the item. If the period expires and you do not return it, we will charge your payment method the full amount.